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Updated: May 14, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[Socio-cultural dynamics in health care: communication as a step in the curing process]
Carmela Marseglia1, Eloisa Diomede, Marco Marsano
1D.ssa Magistrale, Infermiera Pediatrica, Ufficio Qualità e Formazione, A.O. Consorziale Universitaria, Bari. qualita.poliba@libero.it
Abstract:
A "pilot" training course entitled "Communication as a step in cure " was organized by the University Hospital of Bari and other organs with the aim of improving and increasing knowledge of the techniques , instruments and information involved in good communication and was articulated in several meetings. At the end of the course, participants were asked to assess the results obtained: some critical points were identified and suggestions were made to improve the level of communication between health professional and patients.
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