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Related Concept Videos

Persuasion Strategies01:52

Persuasion Strategies

Researchers have tested many persuasion strategies, including the foot-in-the door and the door-in-the-face techniques, in a variety of contexts. Ultimately, the principles are effective in selling products and changing people’s attitude, ideas, and behaviors (Cialdini & Goldstein, 2004).
Community Based Intervention01:30

Community Based Intervention

Community-based interventions in mental health represent a paradigm shift from institution-centered care to treatments embedded within the fabric of local communities. By prioritizing inclusion and leveraging existing societal structures, this approach fosters a supportive environment conducive to addressing mental health challenges while promoting individual dignity and agency.
Foundations of Community Mental Health Programs
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Impression Management Techniques III: Aligning Actions01:29

Impression Management Techniques III: Aligning Actions

Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...
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Relationship Formation

What do you think is the single most influential factor in determining with whom you become friends and whom you form romantic relationships? You might be surprised to learn that the answer is simple: the people with whom you have the most contact. This most important factor is proximity. You are more likely to be friends with people you have regular contact with. For example, there are decades of research that shows that you are more likely to become friends with people who live in your dorm,...
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Motivational Cycle

The motivational cycle is a key concept that explains how individuals are motivated to meet their needs. At its core, the cycle revolves around four distinct stages: need, drive, goal-directed behavior, and goal achievement. These stages respond to imbalances in the body or mind, prompting actions that restore balance.
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Couples Therapy

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Related Experiment Video

Updated: May 14, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Partnering for change.

Wendy Burke1, Debbie McLaughlin

  • 1Concord Hospital, New Hampshire, USA.

The American Journal of Nursing
|January 30, 2013
PubMed
Summary

Nurse leaders and telemetry staff collaborated to improve shift reporting processes. This initiative, supported by the American Organization of Nurse Executives (AONE), focuses on enhancing patient care quality and safety through leadership development.

Area of Science:

  • Healthcare Leadership
  • Nursing Practice Improvement
  • Patient Safety Initiatives

Background:

  • Traditional nurse shift reporting can be a source of communication errors.
  • Effective leadership is crucial for implementing practice changes in hospitals.
  • The American Organization of Nurse Executives (AONE) supports nurse-led change efforts.

Purpose of the Study:

  • To describe a collaborative effort between nurse leaders and telemetry staff to redesign the nurse shift report process.
  • To highlight how nurses lead change initiatives within hospital settings.
  • To showcase the impact of leadership development programs on improving patient care.

Main Methods:

  • Collaboration between nurse leaders and telemetry unit staff.
  • Implementation of changes to the nurse shift report procedure.

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  • Leveraging the AONE's Care Innovation and Transformation initiative for support.

    • Main Results:

    • A redesigned nurse shift report process was developed and implemented.
    • Increased engagement of nurses in leading quality improvement efforts.
    • Enhanced support for nurses at the point of care.

    Conclusions:

    • Collaborative leadership between nurse managers and staff can effectively transform nursing practices.
    • Leadership development programs are vital for empowering nurses to improve patient safety and quality.
    • Changes in shift reporting can positively impact the delivery of care.