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Cultural competence training for clinical staff: measuring the effect of a one-hour class on cultural competence
Deborah Ann Delgado1, Sheryl Ness, Kathy Ferguson
1Mayo Clinic, Rochester, MN 55094, USA. delgado.deborah@mayo.edu
Abstract:
In an environment of changing demographics and health care disparities, it is essential that nurses continue to develop competence in providing care across cultures. This article presents the findings of a pilot project to measure and compare self-reported cultural competence scores before and after participation in one of the core classes of a cultural competence curriculum. Cultural competence of the staff of a patient care unit (N = 98) was assessed prior to the class, at 3 months, and at 6 months posteducation using the Inventory for Assessing the Process of Cultural Competence Among Healthcare Professionals-Revised. The results demonstrated that following an educational intervention the participants self-reported a statistically significant increase (p = .03) in cultural competence within the category range of cultural awareness. Providing cultural competence education may better equip nurses to care for patients from diverse cultures.
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