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Published on: August 25, 2014

Parents' perception of satisfaction with care from pediatric nurse practitioners instrument

Frances DiAnna Kinder, Lois Ryan Allen

    Journal of Pediatric Health Care : Official Publication of National Association of Pediatric Nurse Associates & Practitioners
    |February 20, 2013
    PubMed

    Insights

    The new Parents' Perceptions of Satisfaction with Care from Pediatric Nurse Practitioners (PPSC-PNP) instrument is a reliable tool. It effectively measures parental satisfaction with pediatric nurse practitioner care, serving as a key quality indicator.

    Area of Science:

    • Nursing Research
    • Health Services Research
    • Psychometrics

    Background:

    • Parental satisfaction is a crucial aspect of pediatric healthcare quality.
    • Existing instruments do not specifically capture parents' perceptions of care from pediatric nurse practitioners (PNPs).

    Purpose of the Study:

    • To establish the psychometric properties of the newly developed Parents' Perceptions of Satisfaction with Care from Pediatric Nurse Practitioners (PPSC-PNP) instrument.
    • To validate a tool for measuring parental satisfaction with PNP care.

    Main Methods:

    • Expert review of an initial 37-item instrument by five judges.
    • Content validity index calculation (0.81) for retained items.
    • Administration of the 28-item PPSC-PNP to two parent samples (N=25, N=91) in clinical settings.

    Main Results:

    • The final 28-item PPSC-PNP demonstrated excellent internal consistency reliability (Cronbach's α = .98).
    • Item-to-total correlations and content validity supported the instrument's structure.
    • Parental scores indicated overall satisfaction with PNP care.

    Conclusions:

    • The PPSC-PNP is a valid and reliable instrument for assessing parental perceptions of satisfaction with pediatric nurse practitioner care.
    • This instrument can serve as a valuable quality indicator in pediatric nursing practice.
    • Addresses a gap in the literature for parent-specific satisfaction measures in PNP care.
    Abstract

    Keywords:
    Parent satisfaction with PNP careinstrument development

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