Post-disaster Gulf Coast recovery using telehealth
Thomas J Kim1, Martha I Arrieta, Sasha L Eastburn
1Morehouse School of Medicine, Atlanta, Georgia, USA.
Summary
Telehealth programs can address high service needs in disaster-affected areas. Seven key elements—Funding, Regulatory, Workflow, Attitudes, Personnel, Technology, and Evaluation—are critical for successful telehealth implementation and sustainability.
Area of Science:
- Healthcare Management
- Disaster Response
- Telemedicine
Background:
- The Gulf Coast faces significant service needs exceeding available resources, particularly post-disaster.
- The Regional Coordinating Center for Hurricane Response (RCC) has supported telehealth solutions since 2005 to address these unmet needs.
Purpose of the Study:
- To assess telehealth experiences in the Gulf Coast region.
- To identify critical factors for successful telehealth program development and sustainability.
Main Methods:
- Conducted semistructured interviews with 38 key informants from regional and national organizations involved in Gulf Coast recovery.
- Employed qualitative-descriptive analysis to identify shared development themes in telehealth.
Main Results:
- Identified seven critical elements for telehealth success: Funding, Regulatory, Workflow, Attitudes, Personnel, Technology, and Evaluation.
- Key informant interviews provided insights into telehealth successes, challenges, and recommendations.
Conclusions:
- The seven identified elements offer a structured framework for telehealth development principles.
- This framework can guide organizations in creating sustainable telehealth strategies to meet high service demands with limited resources.
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