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Using virtual human technology to capture dentists' decision policies about pain
L D Wandner1, A T Hirsh, C A Torres
1Department of Clinical and Health Psychology, University of Florida, Gainesville, FL, USA.
Journal of Dental Research
|March 1, 2013
Summary
Dentists may unconsciously use patient race, gender, and age in pain management. This study found dentists rated pain higher and were more likely to prescribe opioids to female, African-American, and younger patients.
Area of Science:
- Dental Medicine
- Health Disparities Research
- Human Factors in Healthcare
Background:
- Healthcare professionals' decisions are influenced by patient demographics like race, gender, and age.
- Understanding these influences is crucial for addressing healthcare disparities in pain management.
- Virtual human (VH) technology offers a novel method to study these effects in controlled settings.
Purpose of the Study:
- To investigate the impact of virtual human patients' demographic cues on dentists' pain management decisions.
- To determine if dentists' assessments of pain intensity and treatment recommendations are affected by patient race, gender, and age.
Main Methods:
- Eighty-nine dentists participated in the study.
- Participants evaluated virtual human patients with varying demographic characteristics.
- Pain intensity ratings and opioid prescription likelihood were recorded as outcome measures.
Main Results:
- Dentists reported higher pain intensity and increased willingness to prescribe opioids for female, African-American, and younger virtual patients.
- Significant two-way interactions between race and age were observed for pain assessment and treatment decisions.
- The disparity in pain assessment and treatment between Caucasian and African-American patients was more pronounced in younger individuals.
Conclusions:
- Dentists' pain management decisions are demonstrably influenced by demographic cues of virtual patients.
- These findings highlight a potential source of healthcare disparities in dental pain management.
- The study underscores the need for guidelines and improved training to mitigate bias in clinical decision-making.

