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Managing a multicultural nurse staff in a multicultural environment.

O Y Burner1, P Cunningham, H S Hattar

  • 1Psychiatric Mental Health/Nursing Administration, University of California-Los Angeles School of Nursing.

The Journal of Nursing Administration
|June 1, 1990
PubMed
Summary

Nurse managers addressed challenges from cultural diversity in healthcare staff and patients. They developed strategies to better understand and manage diverse workforces, including foreign nurse graduates, improving organizational dynamics.

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Area of Science:

  • Healthcare Management
  • Nursing Workforce Diversity
  • Cross-Cultural Healthcare

Background:

  • Healthcare facilities increasingly serve diverse patient populations.
  • Staff diversity is often heightened by foreign nurse graduates.
  • Cultural differences can create organizational challenges in healthcare settings.

Purpose of the Study:

  • To describe strategies used by nurse managers to address cultural diversity.
  • To understand and manage problems arising from a multicultural workforce.
  • To improve organizational functioning in a diverse healthcare environment.

Main Methods:

  • Qualitative description of nurse managers' collaborative efforts.
  • Focus on problem-solving within a specific medical center.

Related Experiment Videos

  • Analysis of challenges posed by multicultural staff and patient populations.

    • Main Results:

    • Nurse managers actively engaged in understanding cultural nuances.
    • Collaborative approaches were developed to manage diversity-related issues.
    • Strategies aimed at fostering a more inclusive and effective work environment.

    Conclusions:

    • Proactive management of cultural diversity is essential in healthcare.
    • Nurse managers play a key role in navigating workforce multiculturalism.
    • Effective strategies can mitigate challenges and enhance healthcare delivery.