Literature review and risk mitigation strategy for unintended consequences of computerized physician order entry

Computerized physician order entry (CPOE) is a form of patient management health technology software used for providers to enter medical orders into a computer system. CPOE is a health care solution used to improve patient safety and quality of care, decrease costs, and reduce the risk of medical errors. However, there are unintended consequences to electronic health records that can actually cause an increase in medical errors. Two areas of concern that risk management practitioners need to monitor and analyze are the effects of CPOE on nurse-physician communication and operational workflows. A strategic proactive plan will reduce the likelihood of adverse events, specifically medication errors. Providers and nurses will require focused education on effective communication strategies and leadership will need to promote a culture of safety.