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Impact of unit practice councils on culture and outcomes
1Creative Health Care Management, Chicago, Illinois, USA. swessel@chcm.com
Creative Nursing
|March 22, 2013
Abstract:
This article describes positive outcomes in culture, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, employee engagement, and clinical quality as a result of using shared governance, specifically unit practice councils (UPC) or staff councils, to implement Relationship-Based Care (RBC).
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