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How to turn ward managers into leaders
Cavette Castillo1, Sarah James
1King's College Hospital Foundation Trust, London.
Summary
Frontline leadership programs enhance performance in the National Health Service (NHS). These initiatives equip ward managers, the largest management group, with crucial skills for sustained excellence.
Area of Science:
- Healthcare Management
- Leadership Studies
Background:
- Ward managers are the largest management cohort within the National Health Service (NHS).
- Effective leadership by ward managers is critical for achieving and maintaining high performance standards.
Purpose of the Study:
- To describe a unique frontline leadership programme developed for ward managers.
- To highlight the role of specialized training in enhancing leadership capabilities within the NHS.
Main Methods:
- Development of a bespoke frontline leadership programme.
- Implementation within two London-based NHS foundation trusts.
Main Results:
- The programme targeted ward managers, a key leadership group.
- The initiative aimed to foster skills for excellent performance.
Conclusions:
- Frontline leadership development is essential for NHS performance.
- Tailored programmes can effectively enhance the capabilities of ward managers.
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