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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Beverly O'Connell1, Cherene Ockerby, Mary Hawkins
1Deakin University, Melbourne, Australia and Dean, Faculty of Nursing, University of Manitoba, Winnipeg, Canada.
This study developed and validated the 14-item Handover Evaluation Scale to assess clinical handover effectiveness. The scale measures information quality, interaction, and efficiency, offering a reliable tool for healthcare quality assurance.
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