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Related Concept Videos

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Therapeutic Communication01:30

Therapeutic Communication

Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Communication01:28

Communication

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
Within...
Drug Therapy01:28

Drug Therapy

The advent of drug therapy has profoundly shaped modern mental health care, providing targeted treatments for a range of psychological disorders. Psychotherapeutic drugs, classified into antianxiety, antidepressant, and antipsychotic medications, address symptoms across anxiety disorders, mood disorders, and schizophrenia. While these medications have transformed patient outcomes, they require careful management due to their potential side effects and limitations.
Antianxiety Medications
Ethical Issues01:27

Ethical Issues

Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:

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Related Experiment Video

Updated: May 12, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Medicinal relationships: caring conversation.

Lisa Mikesell1

  • 1Center for Health Services and Society, Department of Psychiatry and Biobehavioural Sciences, University of California Los Angeles, Los Angeles, California 90024, USA. mikesell.lisa@gmail.com

Medical Education
|April 12, 2013
PubMed
Summary

Building supportive patient-doctor relationships enhances health outcomes. Attending to patient communication and non-verbal cues improves care and patient well-being.

Area of Science:

  • Medical Communication
  • Health Psychology
  • Sociolinguistics

Background:

  • Strong social connections are vital for health, comparable to diet and exercise.
  • Supportive patient-doctor relationships (PDR) may offer significant biomedical benefits.

Purpose of the Study:

  • To review literature on the PDR and conversation analysis (CA) of doctor-patient interactions.
  • To identify interactional strategies that can improve the PDR and patient health.

Main Methods:

  • Critical review of PDR literature.
  • Analysis of interactional studies using conversation analysis (CA).

Main Results:

  • Open-ended questions and positive phrasing elicit more patient concerns.

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  • Doctor's eye gaze and attentiveness are crucial for patients.
  • Patients' verbal dysfluencies signal a need for attention.

    • Conclusions:

    • Supportive PDRs require commitment, not necessarily more time.
    • Attuning to patient language and social cues improves health outcomes and is rewarding for both parties.