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Psychological issues in voluntary hospice care.
1Liverpool John Moores University, School of Natural Sciences and Psychology, Liverpool.
Summary
Volunteer carers in hospices face psychological challenges related to their roles. Understanding these cognitive-affective-behavioural experiences is crucial for effective volunteer support and retention in palliative care settings.
Area of Science:
- Palliative Care
- Volunteer Psychology
- Healthcare Management
Background:
- Hospices rely on multidisciplinary teams for palliative care.
- Volunteer carers are increasingly utilized to meet staffing needs.
- Understanding volunteer psychological experiences is key for recruitment and retention.
Purpose of the Study:
- To examine the psychological experiences of volunteer carers in a UK hospice setting.
- To identify the cognitive, emotional, and behavioral challenges faced by hospice volunteers.
Main Methods:
- Qualitative research design.
- Semi-structured interviews with nine hospice volunteers.
- Grounded theory analysis of interview data.
Main Results:
- Five key themes emerged: motivation, skills, support, perceptions, and hindrances.
- Volunteers' acquired skills from previous experience were a prominent theme.
- A model of cognitive-affective-behavioral challenges involving self, patients, and the environment was developed, with self-related challenges being particularly significant.
Conclusions:
- Volunteer carers encounter multifaceted psychological challenges in hospice settings.
- Self-related psychological challenges are particularly prominent for hospice volunteers.
- Findings have implications for improving nursing care and support strategies for volunteers.
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