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Published on: June 11, 2012
Defining professional pharmacy services in community pharmacy.
Joanna C Moullin1, Daniel Sabater-Hernández, Fernando Fernandez-Llimos
1Graduate School of Health, Pharmacy, University of Technology, Sydney, Australia.
Research in Social & Administrative Pharmacy : RSAP
|April 18, 2013
Summary
A new definition for professional pharmacy services clarifies the full scope of community pharmacy practice. This definition aids in recognizing and measuring diverse pharmacy services to improve healthcare value.
Area of Science:
- Pharmacy Practice
- Health Services Research
Background:
- Existing terms for pharmacy services are fragmented and do not capture the full spectrum of community pharmacy practice.
- Current definitions often focus narrowly on pharmaceutical care or drug-related outcomes.
Purpose of the Study:
- To define "professional pharmacy service" within the community pharmacy model.
- To establish a comprehensive definition that encompasses all services provided.
Main Methods:
- Developed a definition based on Donabedian's framework, incorporating structure, process, and outcome measures.
- Proposed a conceptual model to integrate all community pharmacy services.
Main Results:
- Defined a professional pharmacy service as "an action or set of actions undertaken in or organised by a pharmacy, delivered by a pharmacist or other health practitioner, who applies their specialised health knowledge personally or via an intermediary, with a patient/client, population or other health professional, to optimise the process of care, with the aim to improve health outcomes and the value of healthcare."
- The definition integrates organizational structure, process indicators, and outcome measures.
Conclusions:
- The proposed definition provides a unified understanding of professional pharmacy services.
- This definition facilitates the recognition and measurement of community pharmacy services, supporting sustainable provision and improved healthcare value.
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