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Related Experiment Videos

Giving information to relatives.

B Gibbon

    Nursing Practice (Edinburgh, Scotland)
    |January 1, 1990
    PubMed
    Summary
    This summary is machine-generated.

    Student nurses perceive a role in providing patient information to families. However, effective communication requires nurses to use an "assessing" approach to meet relatives' information needs.

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    Area of Science:

    • Nursing Education
    • Patient Communication
    • Healthcare Information Dissemination

    Background:

    • Relatives of hospital in-patients often report dissatisfaction with information received regarding diagnosis, treatment, and prognosis.
    • Effective communication between healthcare providers and patient families is crucial for patient care and satisfaction.

    Purpose of the Study:

    • To explore student nurses' perceptions of their role in providing information to hospital in-patients' relatives.
    • To identify communication strategies used by student nurses when interacting with patient families.

    Main Methods:

    • A non-experimental research design was employed.
    • Quantitative and qualitative data were collected using various instruments.
    • Qualitative data analysis identified four response categories: 'assessing', 'stockphrasing', 'reassuring', and 'referring'.

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    Main Results:

    • Student nurses perceive themselves as having a role in supplying information to patient relatives.
    • Student nurses are frequently asked to provide information to families.
    • The 'assessing' response category was identified as key to meeting relatives' information needs.

    Conclusions:

    • Student nurses actively engage in information provision to patient families.
    • The 'assessing' communication strategy is vital for fulfilling relatives' information requirements.
    • Nursing education curricula must incorporate and evaluate communication skills training for student nurses.