[Support from a single source--transitions between child guidance and family center from their users' points of view]

Integrated centers which contain preventive services for families in the form of a family center as well as a child guidance are described in literature as an innovative approach to address burdened audiences. Empirical evidence for this assumption is sparse, however. The advantages and disadvantages of such a center will be explored from the perspective of the visitors of the family center, the clients of the counselling center and families who visit both parts of the institute. Each part oft the center turns out to get a positive review and the integration offers an additional benefit. The high number of people with migration background reveals that this community gets a special attention.