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Space planning: a renovation saga involving library users.
Hannah F Norton1, Linda C Butson, Michele R Tennant
1University of Florida Health Science Center Libraries, Gainesville, Florida 32610, USA. nortonh@ufl.edu
Medical Reference Services Quarterly
|April 24, 2013
Summary
Librarians gathered user feedback through surveys and focus groups to guide library renovations, prioritizing technology, comfort, and collaboration. This user-centered approach ensured renovations met patron needs and improved library usability.
Area of Science:
- Library and Information Science
- Academic Libraries
- Health Sciences Libraries
Background:
- Academic libraries are evolving spaces, requiring adaptation to user needs.
- Renovating library spaces necessitates understanding user preferences for optimal outcomes.
- The University of Florida Health Science Center Library (HSCL) undertook a significant renovation project.
Purpose of the Study:
- To gather user input for guiding library renovation decisions.
- To identify key user preferences for library spaces, including technology, infrastructure, collaboration, and comfort.
- To inform future library space planning and renovation projects.
Main Methods:
- Conducted an online survey to collect broad user preferences.
- Utilized focus groups for in-depth qualitative user feedback.
- Maintained user communication throughout the renovation process.
Main Results:
- User input directly influenced renovation plans, emphasizing technology enhancement, infrastructure improvement, group collaboration spaces, and comfortable seating areas.
- Ongoing communication ensured continued usability of non-construction areas and managed user expectations regarding the construction timeline.
- Identified specific user suggestions tailored to the HSCL environment.
Conclusions:
- User-centered design is crucial for successful academic library renovations.
- Employing diverse methods like surveys and focus groups effectively captures user needs.
- The methodologies and themes identified are transferable to other libraries planning space improvements.
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