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Open and social leadership: a new paradigm in emergency management
1Virginia Commonwealth University, Richmond, VA, USA. ascrowe@vcu.edu
Abstract:
The world is changing and so are disasters. Citizens are leveraging emerging technology and social media communication tools to send, receive and process information. It is time for professional emergency management and disaster response to do the same. This paper presents an overview of these changing public patterns, and expectations must be met with a new leadership approach.
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