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Parental and provider preferences and concerns regarding text message reminder/recall for early childhood

Annika M Hofstetter1, Celibell Y Vargas, Allison Kennedy

  • 1Division of Child and Adolescent Health, Columbia University College of Physicians and Surgeons, New York, NY, USA.

Preventive Medicine
|April 30, 2013
PubMed

Insights

Parents and healthcare staff widely support using text messages for childhood vaccination reminders. Key barriers like incorrect phone numbers need addressing for optimal effectiveness of this communication strategy.

Area of Science:

  • Public Health
  • Health Communication
  • Pediatrics

Background:

  • Text message reminder/recall systems offer a potential tool for improving childhood vaccination rates.
  • Assessing the perspectives of parents, providers, and medical staff is crucial for successful implementation.

Purpose of the Study:

  • To evaluate parental, provider, and medical staff opinions regarding the use of text message reminders for early childhood vaccinations.

Main Methods:

  • A cross-sectional survey was administered to 200 parents, 26 providers, and 20 medical staff across four pediatric practices in New York City.
  • The survey explored interest, preferences, and concerns related to text message reminder/recall for vaccinations.

Main Results:

  • A high percentage of parents (88%) were comfortable receiving health-related text messages, with most expressing interest in vaccination reminders over other methods.
  • Parents and providers showed support, though concerns about incorrect phone numbers and appointment availability were noted.
  • Preferences for text messages included personalization, interactivity, and multiple message delivery.

Conclusions:

  • Text message reminder/recall systems are broadly supported for early childhood vaccination.
  • Addressing identified barriers, such as accurate contact information, is essential to enhance the effectiveness of text message vaccination reminders.
Abstract

Keywords:
ChildrenImmunizationReminder/recallText message

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