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Published on: September 28, 2018
Organizational injustice: third parties' reactions to mistreatment of employee
Gabriela Topa1, Juan A Moriano, José F Morales
1Departamento de Psicología Social y de las Organizaciones, Universidad Nacional de Educación a Distancia, 28040 Madrid, Spain. gtopa@psi.uned.es
Background:
Research on organizational injustice has mainly focused on the victim's perspective. This study attempts to contribute to our understanding of third parties' perspective by empirically testing a model that describes third party reactions to mistreatment of employees.
Method:
Data were obtained from a sample (N = 334) of Spanish employees from various organizations, nested into 66 work-groups, via a survey regarding their perceptions of organizational mistreatment. Structural equation modeling was used to analyze the data.
Results:
The proposed model had a limited fit to the data and it was re-specified. Organizational mistreatment, employee performance, and employee organizational commitment explained internal attributions blaming the organization. Moreover, coworkers' organizational identification showed a positive impact on external attributions of responsibility. Lastly, supportive organizational climate and internal attributions accounted for a large percentage of variance in coworkers' perceptions of organizational unfairness.
Conclusions:
The final model explains the perceptions of injustice on the basis of internal attributions of responsibility in the face of organizational mistreatment of employees.
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