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Related Experiment Video

Updated: May 11, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Benchmarking: a method for continuous quality improvement in health.

Amina Ettorchi-Tardy¹, Marie Levif, Philippe Michel

¹Public Health Physician, Comité de coordination de l'évaluation clinique et de la qualité en Aquitaine (CCECQA), Hôpital Xavier Arnozan (CHU de Bordeaux), Bordeaux, France.

Healthcare Policy = Politiques De Sante

|May 2, 2013

Summary

Benchmarking in healthcare involves collaborative best practice sharing, not just indicator comparison. Successful implementation requires careful preparation, staff involvement, and inter-organizational visits for continuous quality improvement.

Related Experiment Videos

Last Updated: May 11, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Healthcare Management
Quality Improvement Science

Background:

Benchmarking, a management strategy for optimizing practices and costs, is emerging in healthcare.
Its origins lie in the industrial sector, with evolving applications in healthcare settings.

Purpose of the Study:

To define benchmarking in healthcare.
To explore its evolution and application.
To present international and French case studies.

Main Methods:

Literature review on benchmarking's industrial origins and healthcare applications.
Analysis of its integration with continuous quality improvement (CQI).

Main Results:

Benchmarking is often misunderstood as mere indicator comparison, rather than collaborative best practice adoption.
Successful benchmarking hinges on preparation, indicator monitoring, staff engagement, and inter-organizational visits.
It presents unique challenges in healthcare, particularly medical-social sectors, due to cultural resistance to inter-organizational visits.

Conclusions:

Benchmarking offers distinct advantages as a healthcare innovation compared to existing French methods like CQI.
Its feasibility and acceptability require thorough assessment before widespread adoption in healthcare organizations.