Related Experiment Video
Updated: May 11, 2026

Involving Individuals with Developmental Language Disorder and Their Parents/Carers in Research Priority Setting
Published on: June 6, 2020
Inpatients' expectations and experiences of hospital pharmacy services: qualitative study
Charles W Morecroft1, David Thornton2, Neil A Caldwell3
1School of Pharmacy and Biomolecular Sciences, Liverpool John Moores University, Liverpool, Merseyside, UK.
Introduction:
Hospital pharmacists' have traditionally focused on the manufacture and supply of medicines. However, the increasing complexity and range of medicines and a greater awareness of medication errors has facilitated a change towards a patient-centred role. Given this movement, it is surprising that a search of the published literature shows very little research that evaluated patients' views of hospital-based pharmacy services.
Objective:
To explore inpatients' expectations and experiences of hospital-based pharmacy services.
Study Setting And Design:
Face-to-face semi-structured interviews with inpatients admitted to acute medical wards of three NHS general hospitals.
Principal Findings:
Seventy-four inpatients were interviewed: 37 were male with average age 73 years (age range of 19-86 years). The predominate number of participants (62/74, 84%) being in the 65-80 years of age group. Thematic analysis of the data was driven by three themes; patients' expectations of the pharmacist's involvement in their treatment and care, the patients' experiences of any interaction that may have taken place and the patients' evaluation of their interaction with the pharmacist.
Conclusions:
There was a dichotomy of expectations and opinions from patients about the role of hospital pharmacists and the services being provided. As pharmacists' roles are developing towards a patient-orientated model in which pharmacists have direct contact with patients and their care, it is important to ensure that patients are aware of these developments to help them maximize the benefit they derive from their country's health-care system.
Related Concept Videos
Hospitals-II
Nurses that work in hospitals have...
Patient-centered Care
Pharmaceutical Poisoning: Potential Scenarios
Guidelines for Writing Outcome
Patient outcomes reflect the patient's response to the goal rather than what the nurse aims to achieve. Terminology should be observable and measurable to avoid the reader's interpretation. The desired outcome should be realistic and achievable in the designated care timeframe. Expected outcomes should align with adjunctive therapies. The outcome should enhance care evaluation by...
Sputum Studies II: Culture and Sensitivity
Sputum culture and sensitivity is a medical procedure used to diagnose bacterial infections in the respiratory tract and select the most appropriate antibiotics for treatment. This process involves analyzing sputum samples of thick and opaque secretions produced in the lungs and airways. These samples are collected from patients and then sent to the laboratory for analysis.
The test can identify various pathogens responsible for respiratory infections, including Streptococcus,...
Pharmaceutical Alternatives: Excipients and Impurities-Related Therapeutic Nonequivalence