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Are real teams healthy teams?
Martina Buljac1, Marianne Van Woerkom, Jeroen D H Van Wijngaarden
1Institute of Health Policy and Management, Erasmus University Rotterdam, Netherlands. buljac@bmg.eur.nl
Summary
Real teams in long-term care require stable membership and clear boundaries for better outcomes. Task interdependence can harm team effectiveness, despite intentions for improved teamwork.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Team Dynamics
Background:
- Effective teamwork is crucial in the long-term care sector.
- Understanding 'real team' characteristics is vital for optimizing team processes and outcomes.
Purpose of the Study:
- To investigate the impact of real-team characteristics on team processes and effectiveness in long-term care.
- To identify which team characteristics foster positive team dynamics and enhance outcomes.
Main Methods:
- A longitudinal survey design was employed.
- Team members rated real-team characteristics and team processes.
- Team effectiveness was assessed one year later by members and managers.
Main Results:
- Team learning and emotional support significantly predict team effectiveness.
- No single 'real team' definition applies; characteristics have varied impacts.
- Stability of membership benefits team processes and effectiveness; team boundaries have indirect effects; task interdependence can be detrimental.
Conclusions:
- Optimizing teamwork in long-term care necessitates stable membership and clear boundaries.
- Increased task interdependence does not necessarily lead to better outcomes and may be counterproductive.
- Tailored approaches to team composition are needed for improved healthcare delivery.
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