Facilitating partner notification through an online messaging service: Let Them Know
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Published on: April 12, 2021
Sarah Huffam1, Christopher K Fairley, Mark Chung
1Melbourne Sexual Health Centre, Alfred Health, 580 Swanston St, Carlton, Vic. 3053, Australia.
Abstract:
Let Them Know (www.letthemknow.org.au) is an Australian internet based service designed to support individuals diagnosed with an STI to notify sexual partners using anonymous or personal text messages. A review of user activity and acceptability of the website was performed. Between 17 March 2010 and 31 March 2011, of 13?024 website visits, 4863 (37%) visits resulted in a text message being sent. From 3 December 2010, of 1383 consecutive users, 963 (70%) indicated they were more likely to contact a partner because of the website. A short period of misuse was identified and controlled, and additional measures to monitor for and prevent misuse were subsequently implemented. Web-based notification systems such as the Let Them Know website can help to facilitate partner notification for individuals who may be reluctant to do this in person.
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