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Facilitating partner notification through an online messaging service: Let Them Know
Sarah Huffam1, Christopher K Fairley, Mark Chung
1Melbourne Sexual Health Centre, Alfred Health, 580 Swanston St, Carlton, Vic. 3053, Australia.
Sexual Health
|May 9, 2013
Summary
The Let Them Know website helps individuals diagnosed with sexually transmitted infections (STIs) notify partners via text messages. This service supports partner notification for those hesitant to do so in person.
Area of Science:
- Public Health
- Digital Health
- Sexual Health
Background:
- Sexually transmitted infections (STIs) require timely partner notification for effective disease control.
- Individuals may face barriers or reluctance in notifying sexual partners directly.
- Online platforms offer a discreet alternative for STI partner notification.
Purpose of the Study:
- To review user activity and assess the acceptability of the 'Let Them Know' web-based STI partner notification service.
- To evaluate the effectiveness of the service in facilitating partner notification.
Main Methods:
- Analysis of website visit data from March 2010 to March 2011.
- Review of user responses regarding likelihood to contact partners after using the service.
- Monitoring and implementation of measures to address website misuse.
Main Results:
- 37% of website visits resulted in a text message being sent to notify partners.
- 70% of users reported being more likely to contact a partner due to the website.
- A brief period of misuse was identified and successfully managed with enhanced monitoring.
Conclusions:
- Web-based services like 'Let Them Know' can effectively facilitate STI partner notification.
- The platform appears to increase user confidence and likelihood of notifying partners.
- Digital tools are valuable in supporting public health initiatives for STI management.
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