Application of Differentiation to Business
Applications of Integration to Find Consumer Surplus
Persuasion Strategies
You might also read
Articles linked to this work by shared authors, journal, and citation graph.
Updated: May 11, 2026

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
Published on: September 27, 2019
Arthur Sturm1, Frank Tiedemann
1asturm@srksolutions.com
Healthcare providers must look beyond basic pricing to build patient loyalty. Consistent service and intangible factors like location significantly influence patient choice, not just cost.
Area of Science:
Background:
Purpose of the Study:
Main Methods:
Main Results:
Conclusions: