Related Experiment Video
Updated: May 11, 2026

Making Sense of Listening: The IMAP Test Battery
Published on: October 11, 2010
The journey of discovering compassionate listening
Peter Kimble1, Anita Bamford-Wade
1Hospice at Home, Hamilton, New Zealand.
Abstract:
This article presents the concept of "compassionate listening" in critical life moments to gain insight into the process of listening with compassion. This insight evolved through a process of layered reflection using a series of texts, particularly stories that captured critical moments in working with people who were facing crisis situations or who were dying. Writing and reflecting on these stories enabled me to identify how I engaged with patients and their loved ones as a palliative care nurse specialist. I was able to explore how compassionate listening could be used to ascertain their needs, particularly when they were unable or unsure of how to proceed.
More Related Videos
14:32Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
12:22Mindfulness in Motion (MIM): An Onsite Mindfulness Based Intervention (MBI) for Chronically High Stress Work Environments to Increase Resiliency and Work Engagement
Published on: July 1, 2015
Related Concept Videos
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Therapeutic Communication
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Hearing
Auditory Perception
The Scientific Method