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Bronchial Thermoplasty: A Novel Therapeutic Approach to Severe Asthma
Published on: November 4, 2010
Non-attendance at a difficult-asthma clinic.
Beverley McDonough1, Susan Mault
1Royal Liverpool and Broadgreen University Hospitals Trust, Liverpool.
Nursing Times
|May 24, 2013
Summary
Memory lapses commonly cause missed difficult asthma appointments. Telephoning patients after a missed appointment doubled their attendance, potentially improving asthma management.
Area of Science:
- Pulmonology
- Healthcare Management
Background:
- High demand for difficult-asthma clinics strains appointment availability.
- Patient non-attendance at scheduled appointments is a significant challenge.
Purpose of the Study:
- Investigate reasons for missed appointments in a difficult-asthma clinic.
- Evaluate the effectiveness of post-missed appointment telephone calls on improving attendance.
Main Methods:
- Retrospective analysis of patient appointment records.
- Intervention study involving telephone calls to patients who missed appointments.
Main Results:
- Memory lapses were identified as the primary reason for non-attendance.
- Telephone contact within a week of a missed appointment resulted in a two-fold increase in subsequent attendance.
Conclusions:
- Memory lapses are a key factor in difficult-asthma appointment no-shows.
- Proactive telephone follow-up can significantly improve patient attendance rates.
- Improved attendance may positively impact patient concordance and difficult asthma management.
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