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How a submarine returns to periscope depth: analysing complex socio-technical systems using Cognitive Work Analysis.

Neville A Stanton1, Kevin Bessell

  • 1Transportation Research Group, Civil, Maritime, Environmental Engineering and Science, Faculty of Engineering and the Environment, University of Southampton, Highfield, Southampton SO17 1BJ, UK.

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Summary

Cognitive Work Analysis (CWA) was applied to a Trafalgar class submarine, detailing functions and activities during a critical maneuver. This provides a baseline for understanding complex socio-technical systems.

Keywords:
Cognitive Work AnalysisSocio-technical systemsSubmarineTeam work

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Area of Science:

  • Human Factors Engineering
  • Systems Analysis
  • Cognitive Science

Background:

  • Complex socio-technical systems, such as submarines, present significant analytical challenges.
  • Understanding the intricate interplay of functions, activities, and decisions is crucial for system safety and efficiency.

Purpose of the Study:

  • To apply Cognitive Work Analysis (CWA) to a Trafalgar class submarine.
  • To describe functions, situations, activities, decisions, strategies, and competencies during the return to periscope depth maneuver.
  • To establish a baseline for future analysis and system improvements.

Main Methods:

  • Utilized all five phases of Cognitive Work Analysis: Work Domain Analysis, Control Task Analysis, Strategies Analysis, Social Organisation and Cooperation Analysis, and Worker Competencies Analysis.
  • Collected data through direct observation and interviews across multiple UK sites.
  • Employed functional means-ends analysis as a core component for integrated system representation.

Main Results:

  • Developed multiple representations detailing the work domain and current activities within the submarine's socio-technical system.
  • Provided a comprehensive baseline statement of the system's configuration.
  • Identified constraints acting on the work through diverse analytical representations.

Conclusions:

  • Cognitive Work Analysis offers an integrated framework for analyzing complex socio-technical systems.
  • The multiple representations generated provide a coherent understanding of system operations.
  • Future research should challenge identified constraints to foster innovation in operational strategies.