Health care units and human resources management trends

Area of Science:

• Health Services Management
• Organizational Behavior in Healthcare

Background:

• Basic health care units are evolving, necessitating updated management strategies.
• Identifying emerging trends and shifts in management models is crucial for effective healthcare delivery.

Purpose of the Study:

• To pinpoint factors driving new trends in basic health care unit management.
• To analyze changes occurring in healthcare management models.

Main Methods:

• Prospective study utilizing the Delphi methodology with 10 healthcare unit managers and 10 health specialists in São Paulo, Brazil.
• Four data collection stages: three quantitative (including Mann-Whitney test) and one qualitative (panel with thematic analysis).
• Focus on changing management models, manager profiles, and required competencies.

Main Results:

• Key drivers of change identified include challenges in team management and political influences.
• Managers are aware of external trends like social health organizations but lag in internal adoption.
• Consensus on the impact of team dynamics and political factors on management models.

Conclusions:

• Training programs require review, emphasizing professional development alongside content.
• Selection, recruitment, training, and assessment processes should incorporate competencies aligned with the health service's mission, vision, values, and management models.