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Evaluation of healthcare software from a usability perspective
1Health Services Research and Development Field Program, Veterans Administration Medical Center, Ann Arbor, MI 48106.
Journal of Medical Systems
|April 1, 1990
Summary
This study introduces a usability evaluation framework for healthcare software. It addresses the need for usability assessments beyond technical features to improve system acceptance and effectiveness.
Area of Science:
- Health Informatics
- Human-Computer Interaction
- Software Engineering
Background:
- Healthcare software evaluation historically prioritizes technical aspects over usability.
- A growing number of software packages in healthcare necessitate usability considerations.
- Healthcare managers often lack awareness of usability's impact on system adoption.
Purpose of the Study:
- To present a framework for evaluating healthcare software usability.
- To guide healthcare managers in assessing software usability.
Main Methods:
- Literature review of healthcare software and general software usability evaluation.
- Development of a framework based on identified usability areas and criteria.
Main Results:
- Identified six major areas of usability relevant to healthcare software.
- Presented specific criteria for software evaluation within the framework.
Conclusions:
- A structured usability evaluation framework is essential for healthcare software.
- Implementing this framework can enhance the acceptance and effectiveness of healthcare systems.