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[Recommendations for the evaluation and follow-up of the continuous quality improvement]
Annales De Biologie Clinique
|June 15, 2013
Abstract:
Continual improvement of the quality in a medical laboratory is based on the implementation of tools for systematically evaluate the quality management system and its ability to meet the objectives defined. Monitoring through audit and management review, addressing complaints and nonconformities and performing client satisfaction survey are the key for the continual improvement.
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