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Learning from the implementation of inter-organisational web-based care planning and coordination
Rae Walker1, Vivian Blacker, Linda Pandita
1School of Public Health and Human Biosciences, La Trobe University, Bundoora, Vic. 3086, Australia.
Abstract:
In Victoria, despite strong policy support, e-care planning and coordination is poorly developed. The action research project discussed here was developed to overcome organisational and worker-level barriers to change. The project outcomes highlighted the need for work on the building blocks of e-care coordination that enhance workers' knowledge and skills, and provide permission and support for appropriate collaborative system and services coordination practices.
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