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Decision-making during initiation of medication therapy
Jon C Schommer1, Marcia M Worley2, Andrea L Kjos3
1College of Pharmacy, University of Minnesota, 308 Harvard Street S.E., Minneapolis, MN 55455, USA.
Research in Social & Administrative Pharmacy : RSAP
|July 23, 2013
Summary
Consumer experiences with starting new medications differ significantly from healthcare professionals. Understanding these diverse viewpoints is crucial for improving medication management and patient-centered care coordination.
Area of Science:
- Health Services Research
- Patient Experience
- Medication Management
Background:
- Medication interaction can coordinate health services.
- Initiation of medication therapy from the patient perspective is understudied.
Purpose of the Study:
- To describe consumer, physician, pharmacist, and social worker views on medication therapy initiation.
- Examined viewpoints on activation, engagement, information processing, and economic factors.
Main Methods:
- Mailed surveys were sent to 400 adults, physicians, pharmacists, and social workers in Minnesota.
- Content analysis and descriptive statistics were used for open-ended questions.
Main Results:
- Consumer views on medication initiation differed from those of healthcare professionals.
- Consumers integrate medication initiation into their lives; professionals view it as a puzzle (biomedical, systems, or social).
Conclusions:
- Medication initiation is often a disjointed consumer experience.
- Timing of information delivery should align with consumer thought processes.
- Findings can inform consumer-centered approaches and integrated health care.
Keywords:
Medication experience
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