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Confronting safety gaps across labor and delivery teams
David G Maxfield1, Audrey Lyndon, Holly Powell Kennedy
1Department of Research, VitalSmarts LC, Provo, UT.
Labor and delivery teams frequently witness safety concerns like disrespect and performance issues. Most staff experience these problems, impacting patient safety and job satisfaction, yet few report them, indicating organizational silence.
Area of Science:
- Healthcare quality and safety
- Obstetrics and Gynecology
- Medical team dynamics
Background:
- Patient safety in labor and delivery is paramount.
- Concerns regarding professional conduct and performance can impact care quality.
- Understanding team dynamics is crucial for improving safety outcomes.
Purpose of the Study:
- To assess the prevalence of specific safety concerns within labor and delivery teams.
- To evaluate the impact of these concerns on patient safety and healthcare professionals.
- To identify barriers to reporting such issues within these teams.
Main Methods:
- A survey was administered to labor and delivery team members, including physicians, midwives, and nurses.
- Data collected included the occurrence of dangerous shortcuts, missing competencies, disrespect, and performance problems.
- Participant responses on the impact of concerns and reporting behaviors were analyzed.
Main Results:
- A high percentage of physicians (92%), midwives (93%), and nurses (98%) reported observing at least one safety concern in the past year.
- A majority of respondents indicated that these concerns negatively affected patient safety, caused patient harm, or led to thoughts of leaving their jobs.
- Reporting rates were low, with only 9% of physicians, 13% of midwives, and 13% of nurses fully disclosing their concerns to the individual involved.
Conclusions:
- Significant organizational silence exists within labor and delivery teams regarding safety concerns.
- Addressing these issues requires a multifaceted approach targeting personal, social, and structural levels.
- Interventions should focus on promoting open communication and psychological safety to improve the reporting of concerns.
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