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Related Concept Videos

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
Cardiopulmonary Resuscitation III: AED Use01:23

Cardiopulmonary Resuscitation III: AED Use

Introduction to AEDAn Automated External Defibrillator (AED) is a portable medical device that analyzes the heart's rhythm and, if necessary, delivers an electrical shock to help the heart re-establish an effective rhythm during sudden cardiac arrest (SCA). SCA occurs when the heart suddenly and unexpectedly stops beating, leading to a loss of blood flow to the brain and other vital organs. In such emergencies, time is of the essence, and using an AED, combined with Cardiopulmonary...

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Related Experiment Video

Updated: May 9, 2026

Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide
09:52

Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide

Published on: January 15, 2017

A simulation-based training program improves emergency department staff communication.

Lynn A Sweeney1, Otis Warren, Liz Gardner

  • 11Brown University, Providence, RI.

American Journal of Medical Quality : the Official Journal of the American College of Medical Quality
|July 25, 2013
PubMed
Summary
This summary is machine-generated.

Project CLEAR!, a simulation-based training, significantly improved communication in the emergency department (ED). This program enhanced staff interactions and patient communication, establishing Crew Resource Management (CRM) as the standard.

Keywords:
patient experiencesatisfactionsimulationtraining

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Last Updated: May 9, 2026

Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide
09:52

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Published on: January 15, 2017

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Area of Science:

  • Healthcare Management
  • Medical Education
  • Emergency Medicine

Background:

  • Effective communication is crucial in emergency departments (EDs).
  • Crew Resource Management (CRM) principles can enhance team collaboration.
  • Standardizing patient encounters may improve service quality.

Purpose of the Study:

  • To evaluate Project CLEAR!, a simulation-based training program.
  • To assess the program's impact on communication standards and service environment in the ED.
  • To measure changes in staff perceptions of communication quality.

Main Methods:

  • A survey-based study design was employed.
  • Physicians and nurses compared communication quality perceptions before and after training.
  • Surveys assessed staff-to-staff and staff-to-patient communication.

Main Results:

  • Post-training survey scores showed significant improvement.
  • Participants reported enhanced overall communication between staff members.
  • Communication quality between staff and patients also improved significantly.

Conclusions:

  • Simulation-based training effectively instills Crew Resource Management (CRM).
  • Project CLEAR! enhances communication within the emergency department.
  • Standardizing patient encounters improves both inter-staff and patient-facing communication.