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A theoretical model of co-worker responses to work reintegration processes
Debra A Dunstan1, Ellen Maceachen
1Discipline of Psychology, School of Behavioral, Cognitive and Social Sciences, University of New England, Armidale, NSW, 2351, Australia, ddunstan@une.edu.au.
Co-worker responses significantly impact work reintegration outcomes for ill or injured employees. Perceptions of accommodation fairness, influenced by various factors, are key to fostering supportive behaviors and achieving optimal return-to-work results.
Area of Science:
- Occupational health psychology
- Human resource management
- Organizational behavior
Background:
- Co-workers play a crucial role in the return-to-work (RTW) process for employees with partial work capacity.
- Existing literature highlights the influence of social dynamics on employee well-being and productivity.
- Understanding these influences is vital for developing effective workplace reintegration strategies.
Purpose of the Study:
- To develop a theoretical model explaining the factors influencing co-worker responses to accommodated employees.
- To identify the impact of co-worker behaviors on work reintegration outcomes.
- To integrate findings from human resource and behavioral sciences for a comprehensive model.
Main Methods:
- Systematic literature search across social sciences, business, and medicine databases.
- Identification and synthesis of existing models on co-worker responses to disability accommodations.
- Development of a comprehensive theoretical model, assessed for internal consistency and external validity.
Main Results:
- Co-worker behaviors are influenced by employee, illness, co-worker, and environmental factors.
- Perceptions of accommodation fairness mediate the relationship between influences and co-worker behavior.
- Co-worker behaviors, ranging from supportive to antagonistic, impact all work reintegration outcomes.
- Behavioral moderators include support type, job social intensity, and antagonism level.
Conclusions:
- Theoretical models are valuable for understanding co-worker influence on work reintegration.
- Fairness perceptions are critical for positive co-worker responses and optimal RTW outcomes.
- Collaborative engagement in reintegration planning can enhance perceptions of fairness.
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