Related Experiment Video
Updated: May 9, 2026
05:25
Setup and Execution Of the Blindfolded Code Training Exercise
Published on: March 29, 2019
Visible leadership: going back to the front line
1Central London Community Healthcare NHS Trust. nigelwpdavies@hotmail.com
Nursing Management (Harrow, London, England : 1994)
|August 8, 2013
Summary
Visible leadership and senior manager engagement with the National Health Service (NHS) front line are crucial. While staff benefit, more research is needed to prove patient benefits from these leadership initiatives.
Area of Science:
- Healthcare Management
- Nursing Leadership
- Organizational Behavior
Background:
- Following the Mid Staffordshire NHS Foundation Trust report, the importance of strong nursing leadership and senior manager front-line experience was highlighted.
- Visible leadership and engagement with the National Health Service (NHS) front line are critical for improving healthcare delivery and organizational culture.
Purpose of the Study:
- To discuss the necessity for visible leadership within the NHS.
- To explore the advantages and disadvantages of various strategies for senior managers to engage with the front line.
- To suggest evidence-based engagement activities for healthcare settings.
Main Methods:
- Literature review and analysis of leadership engagement strategies.
- Consideration of lessons learned from other industries.
- Development of a spectrum of engagement activities applicable to healthcare.
Main Results:
- Senior leaders' visits to the front line have demonstrated clear benefits for staff morale and engagement.
- There is currently limited empirical evidence to demonstrate direct patient benefits resulting from these front-line engagement activities.
Conclusions:
- Visible leadership and front-line engagement are essential components of effective NHS management.
- Further research and commissioning of studies are required to generate robust evidence on the effectiveness of leadership engagement for patient outcomes.
Related Concept Videos
01:25Impact of Individuals on a Group
In social psychology, the interplay between individuals and groups is a central concern, particularly regarding how individual actions and characteristics influence group processes and outcomes. While much research emphasizes the group's power in shaping individual behavior, it is equally significant to understand how individuals contribute to the functioning, development, and success of groups.Individual Roles in Group Productivity and Decision-MakingIndividuals are not passive participants in...
01:29Impression Management Techniques III: Aligning Actions
Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...
01:08Obedience
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation, obedience...
01:37Social Loafing
Another way in which a group presence can affect performance is social loafing—the exertion of less effort by a person working together with a group. Social loafing occurs when our individual performance cannot be evaluated separately from the group. Thus, group performance declines on easy tasks (Karau & Williams, 1993). Essentially individual group members loaf and let other group members pick up the slack. Because each individual’s efforts cannot be evaluated, individuals become less...
02:09Bystander Effect
The discussion of bullying highlights the problem of witnesses not intervening to help a victim. This is a common occurrence, as the following well-publicized event demonstrates. In 1964, in Queens, New York, a 19-year-old woman named Kitty Genovese was attacked by a person with a knife near the back entrance to her apartment building and again in the hallway inside her apartment building. When the attack occurred, she screamed for help numerous times and eventually died from her stab wounds.
01:29Impression Management Techniques I: Managing Appearances
Appearance is a multidimensional aspect of self-presentation that encompasses observable attributes such as clothing, grooming, speech, and nonverbal behavior. These elements are often strategically managed to align with socially constructed expectations in different settings. For instance, individuals tailor their appearance during job interviews, social gatherings, or athletic events to meet the perceived norms of those environments.Contextual Adaptation and Social SignalsThe research...