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Patient satisfaction with anaesthesia - Part 2: construction and quality assessment of questionnaires
M Nübling1, D Saal, T Heidegger
1GEB mbH, Empirical Consulting, Denzlingen, Germany.
Abstract:
The construction of a new, valid and reliable questionnaire to measure patient satisfaction is a complex and time-consuming task. It must follow a rigorous, step-by-step approach, and should as a minimum include elements of content validity, criterion validity, construct validity and reliability. The objective of this review is to present a protocol for the construction of a psychometric questionnaire, supplemented by practical aspects for researchers and clinicians.
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