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Stereotypes, Prejudice, and Discrimination

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Related Experiment Videos

Differences in assisted living staff perceptions, experiences, and attitudes.

Anna S Beeber, Lauren W Cohen, Sheryl Zimmerman

    Journal of Gerontological Nursing
    |August 14, 2013
    PubMed
    Summary

    Personal care (PC) staff in residential care/assisted living (RC/AL) settings experience significant burden and frustration. Improving PC staff well-being is crucial for enhancing the quality of resident care.

    Related Experiment Videos

    Area of Science:

    • Gerontology
    • Healthcare Management
    • Organizational Psychology

    Background:

    • Staff attitudes in residential care/assisted living (RC/AL) settings impact resident care quality.
    • Non-hierarchical staffing is a theoretical model in RC/AL, but its practical application and staff experiences are under-examined.

    Purpose of the Study:

    • To compare the perceptions, experiences, and attitudes of personal care (PC) staff and their supervisors in RC/AL settings.
    • To evaluate these experiences within the context of non-hierarchical staffing patterns.

    Main Methods:

    • Data were collected from 18 RC/AL communities.
    • A comparative analysis was conducted between PC staff (N=250) and supervisors (N=30).

    Main Results:

    • PC staff reported higher levels of burden, frustration, depersonalization, and hassles compared to supervisors.
    • PC staff felt more controlling of and less partnered with families than supervisors (p < 0.05).

    Conclusions:

    • The PC staff experience is critical for resident outcomes in RC/AL.
    • Further research and interventions are needed to reduce PC staff burden and improve their attitudes towards work and families.