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Using high-performance work practices in health care organizations: a perspective for nursing
Ann Scheck McAlearney1, Julie Robbins
1Department of Family Medicine, College of Medicine (Drs McAlearney and Robbins), and Division of Health Services Management and Policy, College of Public Health (Dr McAlearney), The Ohio State University, Columbus.
Journal of Nursing Care Quality
|September 21, 2013
Summary
High-performance work practices (HPWPs) are valued by nurses and can improve health care quality. Effective communication is key to implementing these practices and enhancing the nursing work environment.
Area of Science:
- Healthcare Management
- Organizational Behavior
- Nursing Practice
Background:
- High-performance work practices (HPWPs) are increasingly recognized for their potential to enhance quality within healthcare settings.
- Understanding the specific application and perception of HPWPs among healthcare professionals is crucial for successful implementation.
Purpose of the Study:
- To explore the perceived value and facilitators of high-performance work practices (HPWPs) among nurses in healthcare organizations.
- To identify the role of communication in the adoption and effectiveness of HPWPs in nursing.
Main Methods:
- Qualitative study involving interviews with 67 administrators and clinicians.
- Data collected across 5 diverse healthcare organizations.
- Thematic analysis to identify key themes related to HPWP use.
Main Results:
- High-performance work practices (HPWPs) were found to be highly valued and relevant by nurses.
- Communication emerged as a critical factor in facilitating the use of HPWPs.
- Nurses perceived HPWPs as beneficial for their work environment.
Conclusions:
- HPWPs are important for nurses and contribute to a better work environment.
- Improving communication strategies can enhance the implementation and impact of HPWPs.
- Further research into HPWP utilization can lead to significant improvements in healthcare quality and nursing work conditions.
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