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Culturally tailoring patient education and communication skills training to empower African-Americans with diabetes

Monica E Peek1, Sheila A Harmon, Shelley J Scott

  • 1Section of General Internal Medicine, Department of Medicine, University of Chicago, 5841 S. Maryland Ave, MC 2007, Room B 228, Chicago, IL 60637 USA ; Diabetes Research and Training Center, University of Chicago, Chicago, IL USA ; Center for Health and the Social Sciences, University of Chicago, Chicago, IL USA ; Center for the Study of Race, Politics and Culture, University of Chicago, Chicago, IL USA.

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This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...