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Educating children's nurses for communicating bad news
Doreen Crawford1, Doris Corkin, Jane Coad
1De Montfort University, Leicester, Nursing Children and Young People.
Nursing Children and Young People
|October 12, 2013
Summary
Effective communication strategies are crucial when delivering difficult news to parents. This approach ensures better news acceptance and provides families with the necessary support during challenging times.
Area of Science:
- Healthcare Communication
- Patient-Family Relations
Background:
- Parental dissatisfaction with news delivery is a recognized issue.
- Effective communication impacts patient outcomes and family support needs.
Purpose of the Study:
- To educate healthcare practitioners on communication strategies for delivering sensitive news.
- To enhance practitioners' skills in managing news disclosure to families.
Main Methods:
- Literature review on communication strategies.
- Analysis of best practices in healthcare communication.
- Guidance for reflective practitioners.
Main Results:
- Identified key communication strategies for delivering news.
- Highlighted the importance of clarity, honesty, and empathy.
- Demonstrated the link between disclosure methods and family support.
Conclusions:
- Improved communication skills lead to better news acceptance.
- Empathy and honesty are vital components of sensitive news delivery.
- Practitioners require ongoing education in patient-centered communication.
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