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Updated: May 7, 2026

Improving IV Insulin Administration in a Community Hospital
Published on: June 11, 2012
[Improving inpatient pharmacoterapeutic process by Lean Six Sigma methodology]
I Font Noguera1, M J Fernández Megía, A J Ferrer Riquelme
1Servicio de Farmacia, Hospital Universitari i Politècnic La Fe, Valencia, España.
Lean Six Sigma significantly reduced medication errors and nursing complaints in a tertiary hospital, improving patient safety and saving 76,800 euros. This methodology enhances pharmacotherapy processes during organizational changes.
Area of Science:
- Healthcare Management
- Process Improvement
- Pharmacotherapy
Context:
- Tertiary hospital undergoing structural and organizational changes.
- Application of Lean Six Sigma methodology to optimize care processes.
Purpose:
- To analyze the results of Lean Six Sigma in diagnosing and improving inpatient pharmacotherapy.
- To assess the impact on patient safety and organizational efficiency.
Summary:
- Lean Six Sigma, using the DMAIC framework, reduced medication errors from 61.0% to 55.7% and decreased errors in prescription, preparation, and administration.
- Nursing complaints fell from 10.0% to 5.7%, with an estimated economic impact of 76,800 euros saved.
Impact:
- Demonstrated improvement in pharmacotherapeutic process efficiency and patient safety.
- Positive economic impact and enhanced organizational efficiency.
- Identified standardization and professional training as future areas for Lean Six Sigma projects.
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