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Stakeholder perspectives on implementing accreditation programs: a qualitative study of enabling factors.
Reece Hinchcliff1, David Greenfield, Johanna I Westbrook
1Centre for Clinical Governance Research, Australian Institute of Health Innovation, University of New South Wales, Sydney 2052, Australia. r.hinchcliff@unsw.edu.au.
Effective healthcare accreditation requires collaborative programs, professional buy-in, organizational capacity, and alignment with regulations and incentives. Strategic implementation focusing on these factors can improve success rates.
Area of Science:
- Healthcare Quality Improvement
- Health Services Management
- Organizational Accreditation
Background:
- Accreditation programs are widely used quality and safety interventions in healthcare.
- Evidence for their effectiveness is inconsistent, potentially due to variable implementation.
- Limited research exists on strategies to optimize accreditation implementation.
Purpose of the Study:
- To identify factors enabling effective implementation of accreditation programs.
- To inform strategies for successful accreditation across diverse healthcare settings.
Main Methods:
- Conducted 39 focus groups and 8 interviews with 258 healthcare stakeholders across Australia (2011-2012).
- Focused on accreditation programs in aged, primary, and acute care sectors.
- Thematic analysis of qualitative data to identify implementation facilitators.
Main Results:
- Four critical enablers identified: collaborative, valid, and relevant programs; positive professional reception; organizational capacity; and alignment with regulations and incentives.
- These factors are crucial for successful accreditation implementation.
Conclusions:
- Strategic implementation should address the four identified factors.
- Targeting these enablers can enhance the likelihood of successful accreditation outcomes.
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