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Updated: May 5, 2026

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Helping individuals obtain health coverage under the ACA
Anne McLeod1, Amber Kemp, Jody Hill-Mischel
1California Hospital Association, Sacramento, Calif., USA. amcleod@calhospital.org
Summary
Hospitals can improve patient health coverage by implementing eight key strategies. These include transparent enrollment processes, adequate staffing, patient education, and partnerships to reach vulnerable populations.
Area of Science:
- Health Services Research
- Healthcare Management
- Public Health Policy
Background:
- Navigating health coverage options can be complex for patients.
- Hospitals play a crucial role in facilitating access to healthcare.
- Effective enrollment strategies are vital for patient health outcomes.
Purpose of the Study:
- To outline actionable strategies for hospitals to enhance patient health coverage acquisition.
- To provide a framework for improving the efficiency and effectiveness of hospital-based enrollment assistance.
Main Methods:
- Review and synthesis of best practices in health coverage enrollment.
- Identification of eight core strategies for hospital implementation.
- Focus on transparency, staffing, patient education, outreach, and partnerships.
Main Results:
- Eight distinct strategies are proposed for hospitals.
- Strategies emphasize transparent enrollment, optimized staffing, and patient education.
- Innovative outreach to vulnerable populations and external collaborations are highlighted.
Conclusions:
- Adoption of these eight strategies can significantly improve patient access to health coverage.
- Hospitals can proactively address enrollment barriers through strategic planning and resource allocation.
- Continuous assessment of the evolving healthcare landscape is essential for sustained success.
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