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Work-Arounds Observed by Fourth-Year Nursing Students.
Judith Westphal1, Rachelle Lancaster2, Diane Park2
1University of Wisconsin-Oshkosh, USA westphaj@uwosh.edu.
Western Journal of Nursing Research
|November 29, 2013
Summary
Nurses often use work-arounds for patient care, especially in infection control and medication management. High workload is a key factor influencing these deviations from standard policies and procedures.
Area of Science:
- Nursing
- Patient Safety
- Healthcare Quality
Background:
- Healthcare professionals must promote policies for safe, high-quality care.
- Nurses sometimes deviate from policies to achieve patient care goals, creating work-arounds.
- Understanding these deviations is crucial for improving care delivery.
Purpose of the Study:
- To identify common nursing work-arounds in clinical settings.
- To describe factors influencing nurses' engagement in work-arounds.
- To gather observations from fourth-year baccalaureate nursing students.
Main Methods:
- A descriptive qualitative approach was employed.
- Data were collected from a Quality and Safety Education for Nurses (QSEN)-based assignment.
- Analysis included 96 individual student assignments.
Main Results:
- Common work-around themes identified were infection prevention and control and medication management.
- The primary influencing factor identified by students was nurse workload.
- Work-arounds represent deviations from established policies and procedures.
Conclusions:
- Workload significantly influences nurses' use of work-arounds.
- Further research is needed to understand the impact of work-arounds on patient outcomes.
- Addressing workload may reduce the need for work-arounds and improve patient safety.


