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E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
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[A communication tool adapted to English-speaking patients]
1Département médecine interne, Centre hospitalier universitaire de Rouen, Rouen, France. Melanie.Delacour@chu-rouen.fr
Revue De L'Infirmiere
|December 6, 2013
Abstract:
Rouen university hospital cares for increasing numbers of non-French-speaking patients: tourists, patients from the Mediterranean basin, Eastern Europe, etc. To optimise this care, a communication tool was developed in 2012 to be used with English-speaking patients.
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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
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SBAR Report from a Nurse to a Health Care Provider
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