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Using an intervention mapping framework to develop an online mental health continuing education program for pharmacy

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A new online education program was developed to enhance mental health knowledge and skills for Australian community pharmacy staff. This training aims to improve care for people with mental illness in the community.

Keywords:
community pharmacycontinuing educationevaluation educational interventionintervention mappingmental healthonlineonline/computer-based educationprofession-pharmacists

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Area of Science:

  • Health Workforce Education
  • Mental Health Care Delivery
  • Community Pharmacy Practice

Background:

  • Australian mental health policy emphasizes workforce development for care reform.
  • Community pharmacy staff are positioned to support individuals with mental illness.
  • Targeted education is necessary for pharmacy staff to competently assist mental health consumers.

Purpose of the Study:

  • To systematically plan and develop an education and training program for community pharmacy staff.
  • To equip pharmacy personnel with the knowledge and skills for effective mental health support.
  • To utilize the intervention mapping framework for program design.

Main Methods:

  • Employed intervention mapping to guide the creation of an online continuing education program.
  • Conducted interviews with mental health consumers/carers and stakeholders, and surveyed pharmacy staff for needs assessment.
  • Developed program objectives, aligned them with educational strategies, and created an online program with a comprehensive evaluation plan.

Main Results:

  • An online education program was successfully developed.
  • The program addresses essential mental health knowledge, attitudes, confidence, and skills for pharmacy staff.
  • It is designed to enhance the effectiveness of pharmacy staff working with mental health consumers and carers.

Conclusions:

  • Intervention mapping offers a systematic and rigorous methodology for developing high-quality continuing education programs.
  • This approach is applicable to the broader health workforce.
  • The developed program can contribute to improved mental health support within community pharmacy settings.