Learning and applying new quality improvement methods to the school health setting

A school health registered nurse identified medication administration documentation errors by unlicensed assistive personnel (UAP) in a system of school health clinics in an urban setting. This nurse applied the Lean Six Sigma Define, Measure, Analyze, Improve, Control process of improvement methodology to effectively improve the process. The UAP of medication administration documentation error rate improved from 68% to 35%. This methodology may be used by school nurses to collaboratively look at ways to improve processes at the point of care.