[Walk-in nursing clinic for earwax removal]

In the USL Rimini was set up in 2007 a nursing service for the cerumen removal and it was implemented during time. To demonstrate through recorded activities data that this service managed by nurses is able to provide a timely and appropriate response to the users. Activities data were analyzed using descriptive statistics. The implementation of the nursing service in 2010 led to an increase (= 682) in performance compared to 2009, activities data of 2011 and 2012 show a more consistent pattern and consolidation of open days and in the number of services performed per session, all issues reported by users have been properly recognized by specialist nurse. All positive insights in terms of improved job satisfaction, high quality standards, minimum requirement of financial resources indicate that this service, may be replicated in other health care facilities. Future developments of the service should be aimed at the development of an informative brochure for users, an evaluation of users' satisfaction and an improvement of nursing notes.